FAQ’s
Frequently Ask Questions
How can we book an appointment?
You can book an appointment by email, phone or WhatsApp.
Are we allowed to cancel after booking?
Yes, you’re always allowed to cancel if you give us a 72 hours notice.
Do we pay upfront or will we be invoiced?
Normally, you will be invoiced. However, there will be a deposit of £50 required to secure the booking, and this will be offset after the completion of the booking.
What sort of massage do you offer?
We offer desk, office and event massage which are all parts of corporate wellbeing.
How long should each chair massage be?
A normal desk or office massage services shouldn’t last beyond 15-20.
How many therapist can you guys provide?
We have enough therapist and regardless of the numbers of employees, we would still be able to deliver our services.
All are services are insured, including or therapists.
There are no hidden fees from the price that you’re seeing on the website. Anything beyond four hours or a day services would requires a quotation.
Will clothing need to be removed and will lotions or oils be used?
A desk or office massage guests sit fully clothed and massages are given over the clothes. No oils or lotions are used so there’s no sticky, greasy mess to wash off.
What about tipping the therapists, are we allowed to tip them after a good services?
As we work in a corporate settings, our staff are not allowed to be tipped or given gifts based on our insurance policy and other professional practices.
Can I engage into conversation with the therapist during my session?
It’s up to you! However, our therapist do not usually talk as it’s meant to be a relaxing experience for the individual. The only exception is to ask you about the pressure level and if you’d like it to be adjusted to your convenience. But if you have any questions, don’t hesitate to ask the therapist.